Refund Policy:
1. If you must cancel your booking, you can choose to receive 100% of your booking rate as a refund with a 30 day notice, or you may leave the full amount on credit for a future booking date, based on our availability.
2. In the event of inclement weather, we may not be able to set up any lawn displays. Inclement weather includes lightning/thunderstorms, frozen ground, snowstorms, heavy rain, high winds and any other severe weather that would put us or our lawn display in harm’s way. In these cases, we will offer a full refund or reschedule for a different date.
3. No refunds will be given due to the client giving us the wrong address.
4. No refunds will be given due to the recipient requesting us to remove the lawn display.
5. No refunds will be given due to being denied access to a gated community.
6. No refunds will be given due to any animals that prevent the display from being set up.
7. No refunds will be given for circumstances that prevent us from setting up the display upon arrival, that are out of our control.